Terms of service

This store is operated by Regenetec, Singapore. By placing an order you agree to these terms.

Orders and payment

An order is accepted when we send the order confirmation email. Prices are shown in the currency selected at checkout and include GST for deliveries within Singapore. We may cancel an order and refund it in full if the product is out of stock, the price was shown incorrectly, or the payment fails verification.

Product information

We describe products as accurately as we can. Specifications such as LED count, wavelengths and irradiance are supplied by the manufacturer and verified by us. Some lifestyle images are illustrations.

Intended use

SilkSkin is a general wellness product for use at home by adults. It is not a medical device and is not intended to diagnose, treat, cure or prevent any disease. Read the user manual before use and wear the supplied goggles during every session. If you have a skin condition, take medication that increases sensitivity to light, are pregnant, or have a history of seizures, ask your doctor before using the mask.

Shipping, returns and warranty

Our shipping page and our returns and warranty page form part of these terms.

Liability

To the extent permitted by law, our liability for any claim arising from an order is limited to the price paid for the product. Nothing in these terms limits rights you have under the consumer protection laws of your country.

Contact

Questions about an order go to the contact page on this store. Business, clinic and bulk orders go through regenetec.com.